Return Policy
This policy outlines cancellation, rescheduling, and return terms for paid planning sessions and digital deliverables offered by Khomlaxxjlix.
Cancellation requests
Requests submitted at least 24 hours before a scheduled session may qualify for rescheduling or refund review.
Completed services
After a session is delivered, return requests are reviewed based on whether delivered scope materially differs from written service scope.
Request process
To request review, submit your full name, booking details, and request reason to our official email within 7 calendar days of service delivery.
Processing period
Approved returns are processed within 14 business days using the original payment method when available.
Data and records
Return-related records may be retained for compliance, fraud prevention, and accounting obligations under applicable U.S. law.
Non-returnable items
Custom work products and completed strategic materials may be non-returnable once delivered, unless required by applicable consumer protection law.
Contact information
109 River Birch Ln, Hawley, PA 18428, United States
+1 570 685 8000
request@khomlaxxjlix.world